In Canada, the regulation of trades and professions is done at the provincial level. The typical model for professions is self-regulation. Self-regulation refers to an approach or system where regulatory powers are delegated (in our case, through the Regulated Health Professions Act by the Ministry of Health and Long-Term Care) to a body that is comprised of members of the profession and that has the responsibility of protecting the public’s right to safe, effective and ethical health care.

Although newly regulated, Ontario’s Registered Psychotherapists (RPs) have the knowledge, skills and judgment needed to regulate themselves and their profession through the College. The College is led by a Council of nine professional members elected by their peers and as many public members as are appointed by the provincial government. Working with College staff, the Council regulates the practice of psychotherapy in Ontario to protect the public interest. This work includes:

The professional regulator’s duty to protect the public interest makes its role different from other professional organizations, such as associations. Membership in professional associations is voluntary. These associations exist to advocate on behalf of and to serve their members through providing things such as networking opportunities, holding conferences/seminars/workshops, maintaining job boards and lobbying government to influence policy in furtherance of the economic, employment, professional and political interests of their members.

Learn more about CRPO

How to Share Concerns or Make a Complaint About Your Care

CRPO staff are available to answer questions and provide assistance, and we have processes in place if you have concerns about the conduct or practise of your psychotherapist.

To learn more about the complaints process, visit the Filing a Complaint About a Member page of our website or contact us at complaints@crpo.ca.

If you think a Registered Psychotherapist may have violated a boundary with you or otherwise engaged in sexual misconduct or abuse, please visit the Sexual Abuse by Members page of our website and contact us at complaints@crpo.ca.

Right Touch and Risk Based Regulation

CRPO’s mission is to regulate registered psychotherapists in the public interest, striving to ensure competent and ethical practice. CRPO follows a right touch and risk-based approach, responding to situations based on the level of risk they pose. The Regulatory Problem Identification form allows anyone to nominate a problem for attention. A problem is pattern or trend of harm, malpractice or non-compliance within the profession. It goes beyond the actions of a single registrant and identifies areas for improvement in psychotherapy practice. CRPO will review forms received, determine if we can take any action, and report on our activities in the aggregate.

Is your psychotherapist registered?

Use the Public Register to verify that your psychotherapist is registered with CRPO and does not have a discipline history or concerns. You can search by name, language of practice and location. To open an individual’s full profile in the Public Register, click “View” to the right of the individual’s name.

SEARCH THE PUBLIC REGISTER