Applicants can easily track the progress of their application through the review stages by checking the status indicator located on the application landing page (i.e., the page with hyperlinks to all the sections of the form) in their user account.
What does each status mean?
Your application has been submitted successfully and is in the queue for processing; staff review has not yet begun.
Review of your application is now underway. A detailed assessement is conducted to determine, first, whether the application is complete and, second, whether the applicant meets the minimum registration requirements.
Check your email inbox (including spam folders) regularly for the alerts CRPO sends when a message has been placed in your user account and be sure to respond to requests for clarification or more information as soon as possible.
First-level review of your application is complete; a second, senior-level review is in process.
You have met the minimum requirements for registration; your application has been approved. Notice of approval is sent in a message in your CRPO account.
Recommend to Panel
Applications that do not clearly meet the registration requirements, for one reason or another, are referred to a panel of the Registration Committee for a third-level review. This review panel includes professional members of Council (that is, practicing Registered Psychotherapists) as well as publicly appointed members. Professional members bring their clinical perspective and experience to the process and work with the other panel members to ensure that registration decisions are fair and appropriate.
The applicant receives a formal notice which identifies what provision(s) of the Registration Regulation staff has doubts that the applicant met. The applicant has 30 days to make written submissions to the panel. Once the submission deadline has passed, the panel meets to consider the application, including any submissions.
The panel may make an order doing any one or more of the following:
- Directing that the applicant be issued a Certificate of Registration;
- Directing that a Certificate of Registration be issued if the applicant successfully completes examinations set or approved by the panel;
- Directing that a Certificate of Registration be issued if the applicant successfully completes additional training specified by the panel;
- Directing that specified terms, conditions or limitations be applied to the applicant’s Certificate of Registration and specifying that a limitation on the applicant’s right to apply under subsection 19 (1) of the Health Professions Procedural Code (application for variation) be imposed; or
- Directing that the applicant’s application be refused.
Once the panel has completed its review, the College will provide the applicant with a copy of the panel’s written decision and reasons for its decision. *An applicant has 30 days from receiving the decision to request a written review or oral hearing from the Health Professions Appeal and Review Board.
*If the panel directs the Registrar to issue a Certificate of Registration pursuant to s. 18(2) paragraph 1 of the Code, the panel need not provide any reasons.
Correspondence with CRPO About Your Application
Staff may contact applicants with questions once the review of their application begins. Once you submit an application, please monitor your CRPO user account or your email inbox regularly for the notifications we send alerting you to a system message, and respond to any questions or requests for additional information as quickly as possible to prevent delays. To facilitate the processing of applications:
- If a staff member has questions after the first review of the application, they will send a detailed message to the user’s online account addressing the concerns.
- If more information is required after receiving the response, a staff member will follow-up for a second and final time.
- If we do not receive a substantive response within two months of the date of the initial request for clarification, or the two attempts fail to result in satisfactory information, the application may then be referred to a panel of the Registration Committee for further consideration and possible refusal.