Contact Information

If you are in crisis, please contact your family doctor, go to your closest hospital, call the Ontario Mental Health Helpline at 1-866-531-2600, or call 911.

Are you looking for client information about psychotherapy during the coronavirus pandemic? Click here.

Are you looking for advice for Registered Psychotherapists during the coronavirus pandemic? Click here.

Please note: As of Monday March 16, CRPO staff will be operating remotely until further notice. This decision was made because of the COVID-19 outbreak and the increasing possibility of community spread, as a way of limiting staff exposure and ensuring our continued ability to serve the public, registrants and stakeholders.

A “virtual” office has been set up and staff can be reached using their usual CRPO email and telephone contacts during regular office hours.

While we do not anticipate any significant service disruptions, please note that until further notice, CRPO will not:

  • be hosting any in-person meetings
  • accepting visitors at the CRPO offices
  • receive courier packages that require a signature. Instead, please use or our mailing address (below).

College of Registered Psychotherapists of Ontario (CRPO)
375 University Avenue, Suite 803
Toronto, ON M5G 2J5

Note: We do not accept walk-ins. Meetings by appointment only.

Telephone: 416-479-4330
Toll-free: 1-844-712-1364
Fax: 416-639-2168

Office Hours
Monday to Friday – 8:00 a.m. to 4:00 p.m.

L’OPAO a de personnel francophone qui peuvent vous assister avec n’importe quelles questions que vous avez. Pour faire un rendez-vous avec un membre de personnel francophone, veuillez envoyer un courriel a


CRPO does not tolerate abusive behaviour towards our staff. This includes threats, intimidation, yelling and obscene, unprofessional, discriminatory or demeaning remarks. Behaviour of this nature will be noted in the registrant’s file and could be used to inform any remedial or disciplinary action taken in future. Repeated conduct of this kind may result in the CRPO communicating with the registrant only in writing or otherwise restricting future communications.

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General inquiries, inquiries relating to registration status and processes including initial registration, renewal and information changes: or 416-479-4330, ext. 201.

Information relating to the Quality Assurance Program:

Information regarding the complaints process, to file a complaint against a CRPO registrant or to report professional misconduct:

Registrants looking to speak to a Practice Advisor about questions related to professional practice, ethics and practice standards: or
416-479-4330, ext. 222.

Questions about communications, publications including Communiqués and the Annual Report, media inquiries and requests for speaking engagements, please contact Sabina Hikel, Manager, Policy & Strategy: