VERSION FRANÇAISE

Top Five Renewal FAQs

Can I still Fast Track if I need to make a minor edit to my renewal form?

No, but this is OK. It just means staff will review your form. We have already started reviewing forms that have been submitted prior to the renewal deadline.

Do I need to fill out the Health Professions Database Questions?

Yes. If this is your first renewal, you must unlock this page for editing and fill out the questions. If this is not your first renewal, you are still required to review the information you have previously submitted and unlock for editing if necessary.

What is the currency requirement for this renewal?

Registrants in the full RP category are required to report whether they have 750 currency hours between January 1, 2017 to December 31, 2019. If you do not meet the requirement, you should provide information in the description box about how many hours you do have in this time frame, circumstances that impacted your currency, and how you plan to increase your currency hours going forward. Registrants in the Qualifying or Inactive categories are not required to provide information about their currency in the renewal form.

I’m taking a leave from practice or retiring, do I need to renew?

Yes, if you wish to maintain your registration with CRPO. We do have an Inactive category available for full RP registrants. Please note the deadline to be invoiced the Inactive renewal amount for 2020-21 was January 19, 2020 and required submission of the request form by this deadline. We mentioned this in the November 2019 and January 2020 communiqués and on the Renewal page of the website. You can still request to transfer to Inactive but you will have to pay the full RP amount for this year.

Have you received my renewal?

You will receive an automatic message once your complete renewal (i.e. payment and form) has been received.

Important Message to RPs re: Renewal 2020

On March 17, 2020, the government of Ontario enacted a declaration of emergency to protect the public. This step allows government to require closures of recreational facilities, libraries, schools, childcare centres, bars and restaurants as well as to limit public gatherings to under 50 people. In making the announcement, Premier Ford acknowledged that “these measures will affect people’s everyday lives.”

Considering this, CRPO has made the decision to extend the deadline for payment of renewal fees to June 1, 2020 at 11:59 p.m. EST  for any registrant whose income will be affected by the pandemic.

PLEASE NOTE: This extension applies only to payment; the information required for renewal must still be provided by the March 31, 2020 deadline. 

  • To avoid incurring a late fee, all registrants are still required to complete all other on-line renewal steps by the March 31, 2020 11:59 p.m. EST deadline
  • This involves registrants reviewing three sections (Currency Hours, Professional and Other Conduct, and Health Professions Database Questions), responding to questions related to Quality Assurance, checking a declaration box and clicking the “Submit Renewal” button at the bottom of the page.
    • This part of renewal is necessary for public protection because it requires registrants to provide updated attestations and information relevant to their ability to practice safely.
    • Registrants who are late submitting this information may incur a late fee of $150.00 + HST.
    • Those who do not complete this part of renewal on or before 11:59 p.m. EST on April 30, 2020 may be suspended. Suspended registrants are no longer able to practise the profession and the suspension is reflected on the Public Register. The fee for lifting a suspension is $350 +HST.
    • Partial payments of fees are not accepted. Any registrant paying less than the full renewal fee + HST (please see the Invoices tab in your CRPO account) will be charged an administrative fee of $50 and will not be considered complete until full payment is received

For detailed instructions and assistance, please see the section below.

Registrants who have not had any change to their income are asked to adhere to the March 31st, 2020 deadline for payment of the full renewal fee. 

We would encourage registrants to consider electronic practice as a way of providing continuity of care while limiting exposure for themselves and their clients. Guidance and resources related to Electronic Practice are available on the CRPO website. Please also see the Advice to RPs regarding COVID-19 page, which is being updated frequently as the situation changes.

Your role as a health care provider will continue to be critical as the pandemic resolves; we want to wish everyone the best during this difficult time.

2020-2021 Registration Renewal is Now Open

Registration renewal for the 2020-2021 registration year is now OPEN until March 31 at 11:59 p.m.

This year, your renewal involves just two easy steps.

Step 1: Open the renewal tab in your user account, which is pre-populated with your information. You will be asked to review three sections (Currency Hours, Professional and Other Conduct, and Health Professions Database Questions), respond to the Quality Assurance questions on the main page, and check a declaration box. Once you’ve done that, just click the “Submit Renewal” button at the bottom of the page.

Step 2: Click on the invoices tab in your user account, review your amount owing, and pay the invoice in full.

Once you’ve clicked submit on your form and submitted your payment, your renewal is complete.

Since payments can take at least three business days to clear, registrants are strongly advised to pay the renewal fee early on in the process, but if not, no later than March 25 to avoid the risk of incurring the late fee.

The 2020-2021 annual registration fee for each registration category is as follows:

  • Registered Psychotherapist: $589.00 +HST
  • Registered Psychotherapist (Qualifying): $321.00 +HST
  • Registered Psychotherapist (Inactive): $295.00 +HST

NOTE: Any invoices not paid in full are charged a $50 administrative fee.

To be invoiced the Inactive registration fee for 2020 – 2021, you must already be in the Inactive category or have submitted a request to transfer to the Inactive category by January 19, 2020. Get more information about going inactive here, and review our Inactive Category FAQ. Registrants in the Inactive category or RPs requesting to transfer to the Inactive category are still required to submit a complete renewal.

Registrants who are late and do not renew (including paying the late fee) on or before 11:59 p.m. EST on April 30, 2020, may be suspended. Suspended registrants are no longer able to practise the profession and the suspension is reflected on the Public Register. The fee for lifting a suspension is $350 +HST.

Renewal Form Overview
The renewal form is pre-populated with information you entered on your application, on last year’s renewal or content modified by staff (with your agreement). You will be able to review the content in each section and accept, modify and/or add new entries where necessary.

You will be asked to review information in the following areas:

  1. Currency Hours
  2. Professional and Other Conduct
  3. Health Professions Database Questions

The currency window for the 2020-2021 renewal is January 1, 2017 to December 31, 2019. CRPO may request proof of currency hours for registrants in the RP category.

Click each section to access it and be sure to review the information in each section carefully. If you do not need to make any changes, click the “No Changes Required” button. This will confirm that you have reviewed the content and will return you to the Renewal form landing page. If changes are required, select the “Unlock Page for Editing” button and make changes where necessary. Click the “Save” button after each change.

Note: Do not make your selection until you have reviewed the entire page. If you unlock the page for editing, but don’t in fact have any change to make, this slows down the review and processing of your renewal. Please be sure of your selection before you click on one of the buttons.

Sections of the renewal form may be “Unlocked by System” if this is your first renewal or if you are required to update your renewal form.

You will also be asked to respond to questions about your awareness of CRPO’s Quality Assurance Program and confirm a declaration statement. The declaration includes confirming that you have professional liability insurance in accordance with the College’s By-laws.

Once you have completed the renewal form, you must click the “Submit Renewal” button. Payment of the renewal fee has been separated from completion of the renewal form. This means you will be able to submit the renewal form before you make the payment of the renewal fee.

Renewal Confirmation Process
Once you’ve submitted your renewal form, you can view and print a copy for your records but cannot make any changes.

Your renewal form will be reviewed by CRPO staff to see whether you satisfy conditions for renewal. To monitor your renewal status, see the “Renewal status” indicator found on the renewal landing page (the page with links to sections of the renewal form). Statuses include:

  • Open – Renewal form NOT submitted.
  • Received – Complete renewal form has been received by CRPO.
  • Under Review 1 – 5 – Initial review by designated staff member is underway.
  • Manager Review – Secondary review by senior staff member is underway.
  • Recommend to Panel – Referred to a panel of the Registration Committee for consideration.
  • Completed – Registration renewed.
  • Fast Tracked / Completed – Registration renewed.

It normally takes a regulatory body several months to review all registration renewals. Registrants can continue to practise as usual while their renewal is being processed.

College staff will send a message through your user account if there are questions. Registrants should use the “Renewal status” indicator to determine whether their renewal form has been received and/or processed. You will receive an automatic message once you have been successfully renewed. Registrants will not receive a new Certificate of Registration for every registration year. Employers, supervisors, clients, etc. can check your registration status on the Public Register.

Suspension of Registration for Incomplete Renewal
Any registrant who does not meet all of the renewal requirements within the stipulated deadlines risks suspension of their registration with CRPO.

Suspended registrants have forfeited their good standing with the College, are no longer a registrant of CRPO, and are not permitted to use any restricted title, practise or supervise the provision of psychotherapy for the purposes of registration with the College, perform the controlled act of psychotherapy, nor hold themselves out as qualified to practise as a psychotherapist in Ontario. The suspension is reflected on the Public Register.

Lifting a suspension for an incomplete renewal involves paying outstanding fees (registration fee, late fee and suspension lifting fee), submitting the renewal form, holding insurance, and complying with any outstanding orders or requirements issued by CRPO’s statutory committees (i.e. Inquiries, Complaints and Reports Committee, Discipline, Fitness to Practise or Quality Assurance Committees).

Revocation and Reinstatement
If the Registrar suspends a Certificate of Registration and the registrant does not take the steps outlined above to lift the suspension, the Registrar has authority to revoke the registrant’s certificate two years after the day it was suspended. Again, this status will be reflected on the Public Register.

If a former registrant, whose Certificate of Registration was revoked because they failed to pay a fee that is required to be paid in accordance with the By-laws, wishes to return to practice, the Registrar has the authority to reinstate the Certificate if certain conditions are met. The former registrant will have to satisfy a panel of the Registration Committee that they are competent to safely practise psychotherapy, will pay the outstanding fees, have professional liability insurance coverage in the amount and form required under the By-laws, and will be in compliance on the anticipated date on which registration is to be reinstated with any outstanding requirements or orders issued by CRPO’s statutory committees (e.g. Inquiries, Complaints and Reports Committee, Discipline, Fitness to Practise or Quality Assurance Committees)

For more information about the conditions associated with suspensions, revocations and reinstatement, see sections 23 to 27 of the Registration Regulation. If you have any questions, please contact us at info@crpo.ca.

Need More Info?
More information about your professional obligations, transferring to or returning from Inactive, lifting a suspension, revocation and reinstatement, resignation of registration, or updating hours for independent practice can be found at the following pages:

Professional Obligations
Registration Categories
Going Inactive, Returning to Practice & Resignation
Independent Practice