CRPO’s application process no longer involves reporting direct client contact (DCC) or clinical supervision hours when applying for registration in the Qualifying category. Documentation to report DCC and clinical supervision hours will be submitted after your application for initial registration is approved and you are issued a certificate of registration.

Clinical Experience Requirements for RP (Qualifying) Registrants

Requirement for Ongoing Clinical Supervision

All Qualifying registrants will find that their profile on CRPO’s Public Register indicates that they are authorized to practise as a Qualifying registrant. Every Qualifying Certificate of Registration is subject to the Term, Condition and Limitation (TCL) that the registrant must:

  • (a) practise psychotherapy with clinical supervision; and
  • (b) be actively pursuing the completion of any of the requirements set out in clause 10 (a), (b) or (c) that the member has yet to complete unless the Registrar has provided the member with permission in writing to interrupt the pursuit of one or more of those requirements due to exceptional circumstances.

Clause 10 (a), (b) or (c) refers to successfully completing the Registration Examination, and clinical experience in psychotherapy. That includes at least 450 hours of DCC and at least 100 hours of clinical supervision where that clinical supervision relates to those hours of DCC.

The Clinical Experience for Registration Policy states that clinical supervision for RP (Qualifying) registrants shall be spread evenly at an approximate ratio of 1 clinical supervision hour for every 4.5 DCC hours.

Category Transfer Eligibility

To be eligible to transfer registration categories from Registered Psychotherapist (Qualifying) to Registered Psychotherapist, a Qualifying registrant must:

  • Successfully pass the Registration Examination;
  • Successfully complete 450 DCC hours approved by staff; and
  • Successfully complete 100 clinical supervision hours, at least half of which are in an individual/dyadic format, approved by staff.

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Clinical Experience Requirements for RPs Without Independent Practice

Requirement for Ongoing Clinical Supervision

Registered Psychotherapists will not be permitted to practice independently, i.e. without clinical supervision, until they have completed the independent practice requirements. This limitation applies to all registrants and will remain in effect until the registrant satisfies the College that they have completed the required hours. Whether a Registered Psychotherapist has met the independent practice requirement can be confirmed by looking at their status on the Public Register.

The Clinical Experience for Registration Policy states that clinical supervision for RP registrants who have not met the independent practice requirements shall be spread evenly at an approximate ratio of 1 clinical supervision hour for every 10 DCC hours.

Please note that registrants in the Qualifying category are not eligible for independent practice (see Qualifying information above).

Independent Practice Eligibility

To be eligible for independent practice, a RP registrant must:

  • Successfully complete 1,000 DCC hours approved by staff; and
  • Successfully complete 150 clinical supervision hours, at least half of which are in an individual/dyadic format, approved by staff.

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Viewing Accepted Hours

The number of accepted clinical experience hours on file can be found on the “Practice information” page of your user account. You will find a table for DCC hours and clinical supervision hours, and at the bottom of the page, you will find an Hours Summary table outlining the number of submitted hours, countable hours, and accepted hours.

  • Submitted hours reflect the total number of hours you have submitted. This will include hours that have been accepted, are pending review, or have not been accepted.
  • Countable hours reflect the number of countable hours in that specific category. For example, as outlined above, RP (Qualifying) registrants must complete at least half of their required hours in an individual/dyadic format. RP (Qualifying) registrants can count a maximum of 50 group clinical supervision hours toward the category transfer requirements. If a RP (Qualifying) registrant reports 60 group supervision hours, only 50 of those hours will show up in the countable hours column.
  • Accepted hours reflect the total number of hours that have been accepted by CRPO staff.

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Steps to Updating Hours

When to Request a Review

To avoid processing delays, we ask that you only request a review of hours if one or more of the following apply:

  • You have started at a new practice site and want to confirm whether the DCC hours and clinical supervision hours meet CRPO’s requirements.
  • Your role at a practice site has ended and you are reporting the final DCC hours and clinical supervision hours accrued at that site.
  • You have accrued the minimum DCC hours and clinical supervision hours required to transfer from RP (Qualifying) to RP.
  • You have accrued the minimum DCC hours and clinical supervision hours required for independent practice in the RP category.

How to Request a Review

Prior to updating your hours, please ensure that your practice information is up to date. Registrants are responsible for updating their practice and employment information directly in the “Practice information” page of their user account within 30 days.

If you have completed clinical experience hours and would like to submit them for review, you must follow these steps.

  1. Obtain documentation from your supervisor or employer confirming the hours. Documentation must meet requirements.
  1. Go to the “Practice information” page of your CRPO user account.
  2. Create an entry for the hours that you wish to report by clicking ‘Add new’. Input the required information and upload the correct documentation to the entry.
  3. Click ‘Save’.
  4. Repeat steps 3 and 4 for each set of hours that you wish to report.
  5. Once you have created entries for all the hours you wish to have reviewed, click ‘Request review’ at the bottom of the page.

Please note that you can only click the ‘Request review’ button one time per request. Once you have clicked the button, you will be required to wait until staff have completed their review of the submitted hours before you can submit additional hours for review.

Please also ensure that you retain copies of all documents that you submit to CRPO. You will not be able to view documents after you submit them in the Registrant Portal.

Note: if you are a grandparented registrant, you may submit an Independent Practice Declaration Form to confirm that you meet the independent practice requirement. For more information, see the March 11, 2021 news post here.

Common Errors and Issues

To avoid processing delays, registrants must ensure that they are submitting complete requests. Missing information or incorrect documentation will result in processing delays and, very likely, the hours will not be accepted. You will also be required to re-request a review, and your request will join the end of the queue.

Common errors and issues to avoid:

  • Review the hours that have previously been accepted to ensure that you are not double-counting any hours.
  • All documents must have a handwritten or electronic signature. A typed name does not constitute a signature.
  • Check that the forms list your practice site (not your supervisor’s). Submit one form per practice site. If you have worked at multiple sites, you will need to create multiple entries and submit multiple forms.
  • Ensure that you have uploaded the correct documentation to each entry. If you have multiple forms to upload, we recommend using specific file names to ensure you are uploading the correct documentation.
  • Double-check the accuracy of the information before pressing ‘Save’. You will not be able to edit an entry once you have saved it.
  • All DCC hours must be completed under supervision, and all supervision hours must be completed in conjunction with DCC. You must report both DCC and supervision hours in order for the hours to be potentially accepted. In cases where DCC is reported without corresponding supervision or vice versa, the hours will not be accepted. Please ensure that the start and end dates reported on the DCC and supervision forms match or are within a few weeks of each other at most. For example, if the DCC hours start on May 1, 2020, the supervision hours should also start on or around May 1, 2020.

Tracking the Status of Your Request

You can easily track the status of your review request by looking at the DCC hours and clinical supervision hours summary tables in the “Practice information” page of your user account. The right-hand column of these tables indicates the status of your hours. This is what each status means:

  • Pending – hours have not yet been reviewed by staff. If you have clicked the ‘Request review’ button, staff will review all hours with this status. You will be contacted by email if staff have any follow-up questions.
  • Accepted – these hours have been accepted and count towards the clinical experience hours required to transfer categories.
  • Not Accepted – these hours have not been accepted. CRPO staff will send you an explanation as to why these hours were not accepted.
  • Panel Review – in the case that your hours are not accepted, you have the option to request that the hours be reviewed by a panel of the Registration Committee. Further information about this process will be provided to you by CRPO staff.
  • Withdrawn – you can choose to withdraw hours at any time. The hours will not be accepted and will not count towards the clinical experience hours required to transfer categories. Staff may also mark the hours as Withdrawn if you are requested to re-submit forms or if you have created duplicate entries.

If your hours are accepted, you will be notified by email. Your accepted hours in the Hours Summary table will also update to reflect the total number of hours accepted.

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VERSION FRANÇAISE

Forms

Clinical Supervisor Attestation Form
Direct Client Contact Confirmation Form
Independent Practice Declaration Form (for grandparented registrants)

Resources

Clinical Experience for Registration Policy
Supporting Documents Checklist

Processing Times

It currently takes approximately 1-2 weeks for CRPO registration staff to process requests to update hours.

Frequently Asked Questions

What is the average processing time for hour review requests?

Due to the volume of requests, we are unable to provide a specific timeline for when you can expect the review to be complete; however, it is likely to take several weeks at a minimum. You will be notified if staff have any follow-up questions and/or once your request has been processed.

I already requested a review but realize I made an error. What should I do?

Please notify CRPO staff by emailing registration@crpo.ca. Your hours will be marked as Withdrawn by staff. You will be required to create a new entry with the correct information, then re-request a review. Please note that your request will join the end of the queue.

I incorrectly uploaded the wrong form. Can I email the correct form?

No. If the incorrect form was uploaded to an entry, you will be required to create a new entry with the correct information, then re-request a review. Please note that your request will join the end of the queue.

My supervisor is unable to complete the forms. What should I do?

In instances where a registrant is unable to obtain the template forms, CRPO may accept alternative documentation. Please refer to the Supporting Documents Checklist for more information.

I have submitted my hours and they are Pending. Does this mean that I am eligible to transfer to the RP category or that I am eligible to practise independently?

No, if the hours are marked as Pending that means they are still under review. You must continue to practise with ongoing supervision as required by your registration category until you have received confirmation from CRPO that your hours have been approved and that you meet the requirements to transfer to the RP category or practise independently.

I have not yet requested a review of my hours. Why are some of my hours listed as Not Accepted?

There are a variety of reasons why hours may be listed as Not Accepted. For common reasons why hours are listed as Not Accepted, see the New User Management FAQ.