Registrants are required to report changes to information on their public register profile and personal contact information within 30 days.

Public Register

Legal and Assumed Name
Name change requests can be submitted in the “Name change request” page of a registrant’s CRPO account. Government issued ID (e.g. marriage certificate, driver’s license) will be required. The change will be reflected on the public register once the request has been processed by staff.

NOTE: Other than in exceptional circumstances, previous names will appear on the public register. To request non-publication of previous names, please contact CRPO.

Commonly Used Name in Practice
A registrant can update their commonly used name in practice in the “Personal information” page of their CRPO account. The change will be reflected automatically on the public register.

Public Register Email
A registrant can choose to have an email published on the public register and can report this email in the “Personal information” page of their CRPO account. The change will be reflected automatically on the public register.

Business Address and Practice Sites
A registrant can update their practice sites or indicate they are not currently practising/employed in the “Practice information” page of their CRPO account. One current practice site must be designated by the registrant as their primary practice site, which will be indicated as their “Business Address” and a “Practice Site” on the public register.

NOTE: All current practice sites are automatically published on the public register. Withholding practice site information from the public register must be approved by the Registrar. If, for safety reasons, you do not want a practice site or certain information about a practice site (e.g., address) published, please contact CRPO.

Languages of Care
A registrant can choose to have their languages of care published on the public register. A registrant’s language fluency in English and/or French will also be published if the registrant has indicated they would like their languages published. A registrant can update their selection in the “Language of care” page in their CRPO account. The change will be reflected automatically on the public register.

Registration Category
A registrant can request a category transfer, if eligible, in the “Category transfer request” page in their CRPO account.

Independent Practice Status
A registrant can update their direct client contact and clinical supervision hours for independent practice in the “Practice information” page of their CRPO account. See here for more information.

Registration with Other Statutory Regulatory Bodies
A registrant can report a change in their registration with other statutory regulatory bodies by contacting CRPO. If the change occurs during CRPO’s renewal period, a registrant can report the change in the “Renewal” page of their CRPO account.

Personal Contact Information

Home Address
A registrant can update their home address in the “Personal information” page of their CRPO account.

Phone Number
A registrant can update their phone number for communication with CRPO staff in the “Personal information” page of their CRPO account.

E-mail
A registrant can update their email for communication with CRPO staff in the “Personal information” page of their CRPO account. This email is also used by a registrant to sign into their CRPO account.